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Contact Information

Let's Start a Conversation

Whether you have questions about our jewelry, need assistance with an order, or want to discuss a custom piece, we're here to help.

Visit Our Workshop

Khenifra, Morocco

Open by appointment

Call Us

+212606351143

Mon - Sat: 9:00 AM - 6:00 PM

Email Us

basmajewelry.contact@gmail.com

24-hour response

WhatsApp

+212606351143

Quick responses available

Send us a Message

Fill out the form below and we'll get back to you within 24 hours.

Frequently Asked Questions

Common Questions

Do you offer jewelry repair services?

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Yes, we offer comprehensive jewelry repair services including resizing, stone replacement, chain repair, and restoration. Contact us for a free assessment.

What materials do you use?

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We use only premium materials including 18k gold, 925 sterling silver, and carefully selected gemstones. All our materials are ethically sourced and come with quality certificates.

Do you ship internationally?

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Currently, we primarily serve customers in Morocco. For international orders, please contact us directly to discuss shipping options and arrangements.

What is your return policy?

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We offer a 30-day return policy for non-custom items in original condition. Custom pieces are final sale unless there's a manufacturing defect. Please see our full terms for details.

Can I visit your workshop?

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Yes! We welcome visitors to our workshop in Khenifra. This allows us to give you our full attention.

Find Us

Our Location

Visit our workshop in Khenifra, Morocco to see our craftsmanship up close.

Basma Jewelry Workshop

Khenifra, Morocco

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